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Providing a high quality,
responsive and flexible service.



The Management Team recognise that continued success and growth of the company can only be sustained by continually improving the way patient expectations and needs are translated into excellent levels of service.

Our quality system covers all relevant functions and operational activities, to ensure that the services and products provided comply with contractual obligations, and also to maintain our accreditation with and compliance to ISO 9001, ISO 14001, ISO 27001, OHSAS 18001.




The following objectives are considered key to achieving company goals:


  • We shall endeavour to ensure product information supplied is accurate; from initial enquiry through to supply
  • To ensure service and support staff convey a professional approach and image when dealing with customers

  • In accepting the terms of contract conditions it is our responsibility to maintain an effective management system to ensure these objectives are achieved


Data security

Data Protection

Dolby Vivisol requires that information important to its function, official resources and classified equipment is adequately safeguarded to protect the company, its customers (both National Health Authorities and patients), suppliers and employees interests and privacy.

Dolby Vivisol is also IG SoC (Information Governance Statement of Compliance) certified.




Environmental management


We recognise that our business, although not directly harmful to the environment, encompasses activities which if factored up to an industry wide scale could have a detrimental effect on the immediate, local and global environment.

By adopting a ‘green’ approach where practicable and possible, we can assist in reducing the harmful effects of such activities and in time, reverse undesirable effects.


Occupational Health And Safety Management System

OHSAS 18001

Dolby Vivisol is fully committed to providing a healthy and safe working environment for its employees and anyone else involved in its work activities, and will take all reasonably practical steps to provide and maintain safe systems of work throughout all of its undertakings.

Dolby Vivisol considers that health and safety should be an integral component of all management systems and that meaningful communication and co-operation between management and employees is essential for the achievement of the highest standards in health and safety at work. We firmly believe that a progressive improvement in health and safety standards can only be achieved through constant development, implementation and review of health and safety policies and procedures.




Contact Info

Registered Office Address:

Dolby Medical Home Respiratory Care Ltd
North Suite, Lomond Court,
Castle Business Park, Stirling,

Registered in Scotland No. 063902

Gatwick Office Address:

Dolby Vivisol
Southpoint, Old Brighton Road,
Lowfield Heath,
Gatwick, West Sussex,
RH11 0PR



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To find out more about The Vivisol Group and The SOL Group click on the links here:


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