Reporting To: Clinical Manager
Contract Type: Permanent
Closing Date: Friday, January 31, 2020
To provide clinical guidance and accountability for the delivery of safe, efficient and reliable home oxygen service and to provide day to day support for the clinical elements of the service for South East Coast and South Central regions and other regions if required.
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
Please refer to the Person Specification.
PRIMARY DUTIES & AREAS OF RESPONSIBILITY
i) To engage, develop and maintain partnerships with all key stakeholders within the regions to identify the locations requirements for communication effective with patients and stakeholders.
ii) To drive internal/external training modules.
iii) To promote clinical governance internally by providing staff training sessions.
iv) To support relationships and effective communication with key stakeholders.
v) To promote Dolby Vivisol’s services and products. Providing interal and external product training.
vi) To update the CRM as directed by National Clinical Manager.
vii) Implementing and ensuring the quality assurance of the key processes that support the services as a whole including;
The supply of oxygen
The selection and introduction of new equipment
Integration and liaison with the local health economy
Prioritisation and handling of Home Oxygen Order Forms (HOOF)
Integrated governance including clinical governance
Continuous improvement of the reliability of the key processes
Pursuit of the highest quality outcomes of care
Patient focus for the delivery of the services
Promotion of a culture of organisational learning
Elimination of wasteful activity
viii) Develop an in-depth understanding of the political and clinical environments influencing the respiratory market place.
ix) To promote Dolby Vivisol’s services through product evaluation.
COMMUNICATION & WORKING RELATIONSHIPS
Sales and marketing Director
National Clinical Service Lead
Contact Centre department
Caldicott Guardian & SIRO
Local health authorities
SPECIAL WORKING CONDITIONS
The postholder may be required to work additional hours which may include overnight stays away from home and working at the weekends.
Dolby Medical Home
Respiratory Care Ltd
North Suite, Lomond Court,
Castle Business Park, Stirling,
Registered in Scotland
Southpoint, Old Brighton Road,
Gatwick, West Sussex,
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