Reporting To: Customer Service Manager
Contract Type: Permanent
Closing Date: Friday, May 8, 2020
To be responsible for an essential service to patients, relatives and healthcare professionals. To be responsible for all customer service functions. Plan, co-ordinate and control the activities of the customer service team to maintain and enhance all customer relationships and meet organisational and operational objectives.
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
Please refer to the Person Specification.
PRIMARY DUTIES & AREAS OF RESPONSIBILITY
COMMUNICATION & WORKING RELATIONSHIPS
Customer Service colleagues
Human Resources Department
Field Services Team
Clinical & Commercial Team
SPECIAL WORKING CONDITIONS
The postholder will be required to travel to external meetings on occasion
Monday - Friday: 9am - 5pm (with flexible approach and Out of Hours on call)
Dolby Medical Home
Respiratory Care Ltd
North Suite, Lomond Court,
Castle Business Park, Stirling,
Registered in Scotland
Southpoint, Old Brighton Road,
Gatwick, West Sussex,
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