Depot Manager

    Reporting To: Regional Services Manager

    Contract Type: Permanent - Monday to Friday

    Closing Date: Friday, October 2, 2020

    JOB PURPOSE

    To provide leadership, support and training for a team of Oxygen Therapy Engineers. To manage a regional depot ensuring that contracted service & quality KPI requirements are met with in adherence to company policies and procedures.

    PRIMARY DUTIES & AREAS OF RESPONSIBILITY

    i) To provide leadership to a Field Team ensuring that they comply with: contractual and regulatory requirements, quality management systems, HR and operational policies

    ii) To manage regional depots to ensure day to day operational requirements are met

    iii) To provide training to new and existing team members

    iv) To conduct regular staff audits and appraisals to ensure quality of service is maintained and highlight any areas for improvement

    v) To educate patients, carers and support staff through training regarded to the risks relating to equipment, equipment use and safety, cleaning and maintenance of equipment

    vi) To providing technical support to DV, clinical and NHS staff

    vii) To liaising with logistics team to resolve any stock related issues

    viii) To providing support to the other Depot Managers and to cover for holidays or sickness

    ix) To ensure all field staff are trained and provided with appropriate communications for new products or contractual changes x) To liaise with Fleet Administrator and assist field team as necessary to resolve vehicle issues

    xi) To assist in carrying out field activities where required including: installations, uplifts, breakdowns, and servicing of all modalities of home oxygen equipment

    xii) To prepare reporting as required for senior management

    SPECIAL WORKING CONDITIONS

    The post holder will be required to provide support to on-call staff which is provided on a rotational basis with other Depot Managers.
    Travel and stay overnight on occasion to attend meetings, training course, etc.
    To undertake regular additional training to ensure that they can operate any equipment (i.e. forklifts, etc.) which will be required to operate within each depot location.

     

    Contact info

    Registered Office Address:

    Dolby Medical Home
    Respiratory Care Ltd
    North Suite, Lomond Court,
    Castle Business Park, Stirling,
    FK9 4TU

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    Registered in Scotland
    No. 063902

    Gatwick Office Address:

    Dolby Vivisol
    Southpoint, Old Brighton Road,
    Lowfield Heath,
    Gatwick, West Sussex,
    RH11 0PR

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    To find out more about The Vivisol Group and The SOL Group click on the links here: The VIVISOL Group The SOL Group The VIVISOL Group us | The SOL Group

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