Covid-19 update

    Tuesday, December 22, 2020

    Following the latest Covid-19 guidance and restrictions the team at Dolby Vivisol are working hard to keep our staff and patients safe. We continue to work alongside our colleagues in the NHS and local authorities to ensure that we are in line with official guidelines; our teams follow rigorous procedures and all of our equipment is put through stringent decontamination processes. 

    We understand that you may be concerned about allowing our Home Care Technicians access to your home, however, it is essential that Oxygen Concentrators are serviced at least once per year to ensure they are performing as they should be and delivering you oxygen. Our Home Care Technicians follow social distancing guidelines and wear protective gloves and face coverings. You can arrange to be in another room during your service. Our customer care team will also continue to ask you if you have or anyone in the household has Covid-19; please don’t be offended when they ask you this; we are keeping you and our staff safe. If you have any concerns the team are here to talk them through with you.

    Stay safe this Christmas.  

    Contact info

    Registered Office Address:

    Dolby Medical Home
    Respiratory Care Ltd
    North Suite, Lomond Court,
    Castle Business Park, Stirling,
    FK9 4TU

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    Registered in Scotland
    No. 063902


    Home oxygen enquiries: 0800 833 531

    Respiratory support: 0800 121 4012

    Gatwick Office Address:

    Dolby Vivisol
    Southpoint, Old Brighton Road,
    Lowfield Heath,
    Gatwick, West Sussex,
    RH11 0PR

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    Home oxygen enquiries: 0800 917 9840

    Respiratory support: 0800 121 4012

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    To find out more about The Vivisol Group and The SOL Group click on the links here: The VIVISOL Group The SOL Group The VIVISOL Group us | The SOL Group