UK-based holidays

    Travelling within mainland Britain
    If you have a prescription for oxygen at home and are travelling within England, Scotland or Wales for a holiday, we can arrange for you to have oxygen at your holiday destination at no cost to you.

    It is always best to talk with your GP or respiratory specialist about travelling before you book your holiday. Also, contact your holiday destination to agree that your holiday oxygen equipment can be delivered and stored at your holiday accommodation.

    Making arrangements
    If you require different oxygen equipment at your holiday destination to what you have at home, contact your GP or respiratory specialist as soon as possible before you travel. They will then send the holiday home oxygen order directly to the relevant home oxygen provider.

    For all arrangements, it is best to order as soon as possible but with at least three weeks’ notice so that the necessary arrangements can be made.

    If a request is made at short notice we may not be able to meet all of your requirements.

    If you require the same oxygen equipment at your holiday destination as you have at home contact us directly to make those arrangements. We will organise with the home oxygen provider in the area.

    • Your current details: name, home address, postcode and importantly an email address for us to send the confirmation details
    • The full holiday address – including the postcode
    • The dates of your holiday (from and to)
    • A contact name and telephone number at the holiday address, not your home telephone number
    • The booking name and reference of the holiday where appropriate

    Once agreed, we will email a confirmation of the details for you to review. Your holiday oxygen equipment will then be delivered to the holiday address for you and will be collected after you leave.

    Multiple locations
    If your holiday is in multiple locations, including a motorhome, caravan or boat we can still make the necessary arrangements but will require address details and dates of every stop. Without this information, it may not be possible for replenishments to be made. In this instance please contact us at the earliest opportunity to discuss this and do not travel until you have confirmation.

    Travelling
    Remember to check that you have enough oxygen cylinders for your journey to and from your destination.
    Please remember to bring back home any equipment that you took with you for travel.

    Contact details
    If you have further questions or would like to discuss your specific requirement please don’t hesitate to contact us during office hours on 0800 917 9840 or email your request with the above details to patient.support@dolbyvivisol.com 

    Travelling abroad
    For details, if you are travelling abroad, please follow this link
    Information on travel insurance can be found here

     

     

    Contact info

    Registered Office Address:

    Dolby Medical Home
    Respiratory Care Ltd
    North Suite, Lomond Court,
    Castle Business Park, Stirling,
    FK9 4TU

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    Registered in Scotland
    No. 063902

    Gatwick Office Address:

    Dolby Vivisol
    Southpoint, Old Brighton Road,
    Lowfield Heath,
    Gatwick, West Sussex,
    RH11 0PR

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